Cohens Fashion Optical - WORST PLACE EVER!
I paid so much for ***.I went to purchase new glasses and everything was fine.
They gave me an eye exam, which she said was free, I ended up paying for, picked out nice frames, with 100$ off, and got the protectant for the lenses, which she said it was free, paid for it too, and at the end, when they were ready, I realized my old glasses were stronger than my new ones. Weird. I went back with my old glasses and showed them. They offered to adjust the lenses.
Sounds good right? Wrong. I went to pick them up today and the frame was crooked. I've had glasses since high school and not even my old glasses were crooked.
I told them about it and they "fixed it" they "fixed it" about 5 times and they were still crooked. It's thanksgiving.
I told them I don't have time to keep trying on the same frames over and over again.Long story short, they gave me IN STORE ONLY credit which sucks because I have to deal with these same *** unprofessional people again to pick out new glasses.
Monetary Loss: $559.