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Cohens Fashion Optical - Bad experience

I made two glasses there and its not good i can not read properly .i went next for this issue they said go to other eye doctor then bring priscription tben they will make again so why they have doctor their.
1.8
Details
Additional Fees
Additional Services
Customer service
Discounts and Special Offers
Equipment Quality
Insurance Plans Acceptance
Layout of Store
Prescription Services
Reliability
Service Scheduling
Staff
Turnaround Time
Website
#1272518
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Cohens Fashion Optical - Disgusting n ghetto disrespectful the doctor n Supervisor

The doctor is white American and supervisor cursing n very distrespectful How do u higher these people with no class or education I will make sure everyOne hears about this This is y family vision is way better then Cohen optical located on 86 at n bay parkway
1.0
Details
Additional Fees
Additional Services
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1265912
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I would like to make a compliant about the unprofessional manner in which I was treated at your Oceanside location. On 10/14/17 I paid to have Progressive lens put into a frame that I owned. I was told that the lens would take about a week. On 10/23/17 Susan called me...
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2.7
I didn't like
  • Do not use them
  • Attitude and services
  • Staff
#1124809
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My complaint is about your Freehold raceway mall store in Freehold NJ. My issues with this store are many , my first visit was ok although the regular doctor was out, therefore I was seen by a visiting doctor who as it turned out gave me an incorrect prescription . I...
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#1119707
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August 8th 17 I Had An Appointment Walked In No One...I REPEAT! No One Acknowledge Me So I Said In Spanish That's What Was There Hello!! Can Anyone Here See Me? I Have An Appointment Lord Have Mercy The Two Dumminicans Looked @ Each Other One Said U Talk To Her, She...
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1.6
#1086815
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I got there at 4:20 and was told without any hesitation that I had to resheceduale. The manner it was said was inconpassionate and rude.. I then left called and asked to speak to manager and the response was worst... I am a faithful costomer for years and was handled...
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2.2
#1079944
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Cohens Fashion Optical - Horrible!!!! NEVER AGAIN!!!!

I was recently in the bay terrace location. I bought 2 pairs of glasses totaling 1650. The sunglasses were 1000. When I bought them, I was told that it would be an exact match to what I bought. It wasn't and they were not willing to do anything about it. Absolutely horrible!!!! I will never go back again!!!!
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
#1066069
Reply to reviews
Do not use them as them as they do not know what they are doing. Otherwise, they are intentionally trying to screw the Customer. I went for an Eye exam and the Doctor did a fine job. The help (lets call him Rob) was giving me a runaround to try and sell me a pair of...
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1.4
I didn't like
  • Do not use them
#1051009
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A customer for over 10 years. Stopped in with my significant other, she was getting new lenses in old frame (400.00 purchase). For years I have come by for new nose pieces and they clean ur glasses too; can't help remember one visit where they used windex and paper...
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2.1
Product
#1034992
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Contact Cohens Fashion Optical

Mailing Address:
Cohen's Fashion Optical
100 Quentin Roosevelt Blvd., Suite 400
Garden City, NY 11530
Phone:
(516) 465-6975
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Cohens Fashion Optical - Fraudulent Refund Policy and No Prescription AGAIN
WARNINGS & ILLEGAL PRACTICES! 1. All of Cohen's Fashion Optical stores DO NOT PROVIDE REFUNDS. Once you provide them w/ payment, you cannot get your money back. 2. This particular store DOES NOT GIVE PRESCRIPTIONS (unless you ask them for it) and that is ILLEGAL. I...
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Anonymous
Anonymous

Who could read the stores refund policy the sign look very hard to read and if your eyesight is poor in a optical store they could take advantage of the customer.

Anonymous
Anonymous

Thank you, i will not be using this company. Too many bad reviews! I'm so sorry for your experience.

1.0
I didn't like
  • Staff not honest
  • Horrible customer service
#1033911
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