Product: Cohens Fashion Optical Manager Clear all filters (2 of 2 reviews match)
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I got there at 4:20 and was told without any hesitation that I had to resheceduale.The manner it was said was inconpassionate and rude.. I then left called and asked to speak to manager and the response was worst... I am a faithful costomer for years and was handled...
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2.2
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Cohens Fashion Optical Manager
#1079944
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Re: Cohen's 167 W.72nd St. NYC This should have been very simple. I brought my vintage Oliver Peoples frames in to get new lenses on Friday Feb.3 at @ 6PM. I had bought reading glasses there in mid-December and had my eyes examined as part of the price. I had the...
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Anonymous
Anonymous

FYI: Issue completely resolved. Money refunded and glasses returned to me. Still....stay away from this store ....don't look for trouble. It was a terrible and bizarre situati...

Anonymous
Anonymous

Issue may have been resolved after corporate got involved. Manager "Mel" was menacing and accused me of getting him in trouble when actually he got himself in this situation. ...

1.0
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Cohens Fashion Optical Manager
I didn't like
  • Horrible customer service
  • Attitude and services
#1003308
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