Product: Cohens Fashion Optical Customer Care Clear all filters (7 of 7 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Cohens Fashion Optical - Fraudulent Refund Policy and No Prescription AGAIN
WARNINGS & ILLEGAL PRACTICES!1. All of Cohen's Fashion Optical stores DO NOT PROVIDE REFUNDS. Once you provide them w/ payment, you cannot get your money back. 2. This particular store DOES NOT GIVE PRESCRIPTIONS (unless you ask them for it) and that is ILLEGAL. I felt...
Read more
Anonymous
Anonymous

Who could read the stores refund policy the sign look very hard to read and if your eyesight is poor in a optical store they could take advantage of the customer.

Anonymous
Anonymous

Thank you, i will not be using this company. Too many bad reviews! I'm so sorry for your experience.

1.0
Product
Cohens Fashion Optical Customer Care
I didn't like
  • Staff not honest
  • Horrible customer service
#1033911
Reply to reviews
Cohen F/O located in the valley stream mall, Erroneously Filled a Prescription 2x on the respective Order.They refuse for Now ,to resolve this issue for an Full Refund. Here's another example of an Companies financial gain over Consumers Satisfaction.So now i must seek...
Read more
Anonymous
Anonymous

Not yet still working on it about to get DA's office involved

4.0
Product
Cohens Fashion Optical Customer Care
#833786
Reply to reviews
I was just in the 34th st. Cohens. I wanted to replace a frame I bought there six months ago which had just cracked. The help was amateurish, snarky and patronizing. They seemed to know nothing about customer service and less about glasses. I had just come from another...
Read more
Product
Cohens Fashion Optical Customer Care
#807864
Reply to reviews
Store manager name: Clinton Optometrist: Tomara Young, OD NPI Number: 1932323847 Provider License Number: TUV006336-1 Description of What happened I visited the Cohen’s Fashion Optical located at 86 West 125th Street in New York, NY 10027 and a very negative experience...
Read more
1.0
Product
Cohens Fashion Optical Customer Care
I didn't like
  • Eyeglasses unusable
  • Attitude and services
  • Horrible customer service
#761370
Reply to reviews
I purchased glasses from these people back in feb of 2015, i thought nothing of i at the time as i needed glasses and was told they were reputable little did i know. Since feb i have been back frequently to get adjustments as these lenses are too heavy and doesnt seem...
Read more
cohenseyewear
cohenseyewear

Hello,We're very sorry that you had a negative experience at our store, and we would like the opportunity to help resolve this matter to your satisfaction.We value your feedba...

1.0
Product
Cohens Fashion Optical Customer Care
#735992
Reply to reviews
I really wish I had read this board before going into Cohen's Optical in Astoria. My 11 year old daughter was told her contacts would be in on Thursday. She was given a trial pair in which she was told should be blurry in left eye. I should have stopped my...
Read more
Product
Cohens Fashion Optical Customer Care
#527466
Reply to reviews
Went to Cohen Fashion Optical in Queens Center Mall NY to get glasses for my 3 kids already prescribed from their opthamologist (ages- 5,9,10). Now I have a pretty good eye care health coverage with $0 copay for exam, $0 material copay and $130 towards the purchase of...
Read more
Product
Cohens Fashion Optical Customer Care
#291051
Reply to reviews