Product: Cohens Fashion Optical Customer Care Clear all filters (0 of 8 reviews match)
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I went there with my mom with Groupon voucher. As soon as they heard voucher they changed the prices they said first. Even with the voucher they changed conditions very quick, started saying second single vision lens would also cost 100$ extras. Minutes later I said I...
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1.1
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Cohens Fashion Optical Customer Care
#1338129
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Cohens Fashion Optical - Fraudulent Refund Policy and No Prescription AGAIN
WARNINGS & ILLEGAL PRACTICES!1. All of Cohen's Fashion Optical stores DO NOT PROVIDE REFUNDS. Once you provide them w/ payment, you cannot get your money back. 2. This particular store DOES NOT GIVE PRESCRIPTIONS (unless you ask them for it) and that is ILLEGAL. I felt...
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Anonymous
Anonymous

Who could read the stores refund policy the sign look very hard to read and if your eyesight is poor in a optical store they could take advantage of the customer.

Anonymous
Anonymous

Thank you, i will not be using this company. Too many bad reviews! I'm so sorry for your experience.

1.0
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Cohens Fashion Optical Customer Care
I didn't like
  • Horrible customer service
  • Staff not honest
#1033911
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Cohen F/O located in the valley stream mall, Erroneously Filled a Prescription 2x on the respective Order.They refuse for Now ,to resolve this issue for an Full Refund. Here's another example of an Companies financial gain over Consumers Satisfaction.So now i must seek...
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Anonymous
Anonymous

Not yet still working on it about to get DA's office involved

4.3
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Cohens Fashion Optical Customer Care
#833786
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Cohens Fashion Optical - Review in Eye and Ear Care category from New York, New York

I was just in the 34th st. Cohens. I wanted to replace a frame I bought there six months ago which had just cracked. The help was amateurish, snarky and patronizing. They seemed to know nothing about customer service and less about glasses. I had just come from another Cohens' location were my very same inquiry was met with courtesy and professionalism. If you're going to shop Cohens, avoid 34th St.
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Cohens Fashion Optical Customer Care
#807864
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Store manager name: Clinton Optometrist: Tomara Young, OD NPI Number: 1932323847 Provider License Number: TUV006336-1 Description of What happened I visited the Cohen’s Fashion Optical located at 86 West 125th Street in New York, NY 10027 and a very negative experience...
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1.0
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Cohens Fashion Optical Customer Care
I didn't like
  • Eyeglasses unusable
  • Worst optometrist
  • Unhygienic
#761370
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I purchased glasses from these people back in feb of 2015, i thought nothing of i at the time as i needed glasses and was told they were reputable little did i know. Since feb i have been back frequently to get adjustments as these lenses are too heavy and doesnt seem...
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cohenseyewear
cohenseyewear

Hello,We're very sorry that you had a negative experience at our store, and we would like the opportunity to help resolve this matter to your satisfaction.We value your feedba...

1.0
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Cohens Fashion Optical Customer Care
#735992
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I really wish I had read this board before going into Cohen's Optical in Astoria. My 11 year old daughter was told her contacts would be in on Thursday. She was given a trial pair in which she was told should be blurry in left eye. I should have stopped my...
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Cohens Fashion Optical Customer Care
#527466
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Went to Cohen Fashion Optical in Queens Center Mall NY to get glasses for my 3 kids already prescribed from their opthamologist (ages- 5,9,10). Now I have a pretty good eye care health coverage with $0 copay for exam, $0 material copay and $130 towards the purchase of...
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Cohens Fashion Optical Customer Care
#291051
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