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I would like to make a compliant about the unprofessional manner in which I was treated at your Oceanside location. On 10/14/17 I paid to have Progressive lens put into a frame that I owned. I was told that the lens would take about a week. On 10/23/17 Susan called me...
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2.7
I didn't like
  • Staff
  • Do not use them
  • Staff not honest
#1124809
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I would like to make a compliant about the unprofessional manner in which I was treated at your Oceanside location. On 10/14/17 I paid to have Progressive lens put into a frame that I owned. I was told that the lens would take about a week. On 10/23/17 Susan called me...
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#1124808
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My complaint is about your Freehold raceway mall store in Freehold NJ. My issues with this store are many , my first visit was ok although the regular doctor was out, therefore I was seen by a visiting doctor who as it turned out gave me an incorrect prescription . I...
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#1119707
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Cohens Fashion Optical - Horrible!!!! NEVER AGAIN!!!!

Cohens Fashion Optical
#1066069
1.0
Details
I was recently in the bay terrace location. I bought 2 pairs of glasses totaling 1650. The sunglasses were 1000. When I bought them, I was told that it would be an exact match to what I bought. It wasn't and they were not willing to do anything about it. Absolutely horrible!!!! I will never go back again!!!!
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Eyewear Review

Cohens Fashion Optical
#839973
Do not I repeat do not go to the Cohen in Valley Stream location. Dr. Does not know what he's doing writing wrong prescription . When I went back to get refund less than 24 hr. Was told I couldn't get a refund but could get a credit for $450 for the nxt time which would be in two years.
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Cohens Fashion Optical Staff Review

Cohens Fashion Optical
#772279
1.2
Details
Employees have a horrible attitude, rude and disrespectful with customers. Don't visit the cohen's optical at Mall of the Americas Miami, FL
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Other Product Review

Cohens Fashion Optical
#751962
1.8
Details
Really bad customer service will never go back shop around u will feel better
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August 8th 17 I Had An Appointment Walked In No One...I REPEAT! No One Acknowledge Me So I Said In Spanish That's What Was There Hello!! Can Anyone Here See Me? I Have An Appointment Lord Have Mercy The Two Dumminicans Looked @ Each Other One Said U Talk To Her, She...
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1.6
#1086815
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I got there at 4:20 and was told without any hesitation that I had to resheceduale. The manner it was said was inconpassionate and rude.. I then left called and asked to speak to manager and the response was worst... I am a faithful costomer for years and was handled...
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2.2
#1079944
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Do not use them as them as they do not know what they are doing. Otherwise, they are intentionally trying to screw the Customer. I went for an Eye exam and the Doctor did a fine job. The help (lets call him Rob) was giving me a runaround to try and sell me a pair of...
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1.4
I didn't like
  • Do not use them
#1051009
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A customer for over 10 years. Stopped in with my significant other, she was getting new lenses in old frame (400.00 purchase). For years I have come by for new nose pieces and they clean ur glasses too; can't help remember one visit where they used windex and paper...
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2.1
Product
#1034992
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Cohens Fashion Optical - Fraudulent Refund Policy and No Prescription AGAIN
WARNINGS & ILLEGAL PRACTICES! 1. All of Cohen's Fashion Optical stores DO NOT PROVIDE REFUNDS. Once you provide them w/ payment, you cannot get your money back. 2. This particular store DOES NOT GIVE PRESCRIPTIONS (unless you ask them for it) and that is ILLEGAL. I...
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1.0
I didn't like
  • Staff not honest
#1033911
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Re: Cohen's 167 W. 72nd St. NYC This should have been very simple. I brought my vintage Oliver Peoples frames in to get new lenses on Friday Feb.3 at @ 6PM. I had bought reading glasses there in mid-December and had my eyes examined as part of the price. I had the...
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Anonymous
Anonymous

FYI: Issue completely resolved. Money refunded and glasses returned to me. Still....stay away from this store ....don't look for trouble. It was a terrible and bizarre situati...

Anonymous
Anonymous

Issue may have been resolved after corporate got involved. Manager "Mel" was menacing and accused me of getting him in trouble when actually he got himself in this situation. ...

1.0
I didn't like
  • Attitude and services
#1003308
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Contact Cohens Fashion Optical

Mailing Address:
Cohen's Fashion Optical
100 Quentin Roosevelt Blvd., Suite 400
Garden City, NY 11530
Phone:
(516) 465-6975
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I paid for glasses on 12/21/2016, needs some adjustment, I was told by the sales person to return in a week, the office at 539 8th Ave. NYC did not have the proper machine to adjustment. I returned on 1/3/2017, was told to come in the following, or in a couple of days....
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#985946
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